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Privacy Policy

SKINBODYBEAUTY by Lisette – Privacy Policy

​At SKINBODYBEAUTY by Lisette, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a treatment, sign up for our newsletter, or book a skin consultation.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller responsible for your personal information is:

As a sole trader based in Scotland, we are the sole data controller for all personal information collected through this website and our services.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly:

  • Your name and email address when you sign up for our newsletter.

  • Your name, email address, phone number, and any relevant skin or health information when booking a treatment or consultation.

  • Messages or enquiries you send us via our contact form or email.

  • Skin concerns, skincare history, and lifestyle information shared during a consultation.

Special Category (Health) Data: When you book a treatment or consultation, we may collect information regarding your health, medical history, or allergies. We only process this data with your explicit consent to ensure your safety and tailor your treatments effectively.

b) Information collected automatically:

  • Website usage data collected via Google Analytics, including pages visited, time spent on site, device type, and approximate location.

  • Cookies and similar tracking technologies used by Wix and Google Analytics.

3. How We Use Your Personal Data

We use your personal data for the following legal bases and purposes:

  • To fulfill a contract or booking: To process and manage your bookings via Fresha and to provide in-person and online skincare consultations and treatments.

  • With your explicit consent: To send you our monthly newsletter if you have subscribed (including skincare tips, product recommendations, treatment updates, and exclusive offers). You can opt out at any time.

  • For legitimate interests: To respond to your enquiries, provide customer support, and improve our website performance via Google Analytics.

4. How We Share Your Data

We do not sell or rent your data to third parties. We only share your data with trusted service providers essential to running our business:

  • Fresha: To manage our booking system, appointment reminders, and client profiles.

  • Wix: To host our website and manage newsletter subscription forms.

  • Google Analytics: To analyze website traffic and user behavior anonymously.

All third-party processors are strictly required to protect your data in compliance with UK GDPR laws.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or professional insurance reporting requirements. Treatment and health records are securely retained for 7 years following your last treatment, in accordance with standard UK professional beauty therapy guidelines.

6. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request the erasure of your personal data (the "right to be forgotten"), subject to our legal obligations to retain treatment records.

  • Object to or restrict the processing of your data.

  • Withdraw your consent for marketing emails at any time by clicking the "unsubscribe" link.

To exercise any of these rights, please contact us at sbb.by.lisette@gmail.com. If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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